Despite the fact that the hosting service offered by the different companies is more or less the same, each provider has a customized platform with its own tweaks and different ways to execute given operations. In cases like this, a broad knowledge base will be remarkably helpful both for persons with no practical experience and for technically capable users who will sooner or later find out how particular operations are carried out, but will lose precious time in the meantime. The aim of such a knowledge base is to help make the hosting service quick and simple to use, sparing users plenty of time and energy. The consequence is happier clients, as they can swiftly find the info they desire, and a whole lot less work for the client care team members, because usually the majority of the enquiries and issues that clients have are already described in the knowledge base. If the articles are expertly written and cover more things, you will be able to discover more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Web Hosting

If you order a web hosting plan from us, you will be given access to our detailed online documentation where you will see information on pretty much everything related to our hosting plans. The topics cover anything from how to create an email account on your cell phone, to how to accomplish different things using an .htaccess configuration file. The articles themselves are written in an easy-to-comprehend fashion and feature thorough instructions on how to complete a given operation within your Hepsia Control Panel. You can also find information that’s not directly related to Hepsia, for instance one that concerns applications on your desktop PC. The complete list of articles will be available in the Help section of the Control Panel, but the ones that are dedicated to a certain Control Panel section can be accessed on the spot. Given the fact that we’ve encompassed as many topics as possible, you’ll be able to discover virtually everything related to your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve prepared an elaborate knowledge base for all our present and prospective customers, so if you get a semi-dedicated server package from our company, you’ll be able to find any information that you are looking for at any time. We have a lot of informative help articles, which will help you better understand what’s happening in your semi-dedicated account – "What’s PHP?" and "What are file permissions?" are just 2 examples. Our in-depth guides will help you accomplish anything you need – extract an archive, import a database, forward a domain, and so on. Furthermore, we’ve also got troubleshooting instructions, which will allow you to find out what precipitates a given problem and the viable solutions for it. If you cannot send email messages or your domain name returns a 500 Internal Server Error message, for example, you can refer to our knowledge base and solve the problem instantaneously. The articles can be accessed through any section of the Control Panel, as well as through the all-inclusive Help section.