1 hour ticket response
Our team of techs is committed to giving rapid answers to each of your queries. We’ll examine your support ticket the moment it is submitted and will get back to you with a solution to your problem within maximum one hour after the ticket submission. Actually, our average ticket response time is 20 minutes.
An Excellent Customer Support Service
Our client support engineers have big experience in the web hosting services world and are capable enough to provide a quick answer to your problem. If, however, the issue at hand is not within the competency of a tech support engineer, the technical support ticket will be forwarded to a programmer or system administrator for additional assistance.
An Easy–to–Navigate Help Center
Built into the Control Panel is an intuitive Help Center, which offers you various sources of information. You can browse through a frequently updated knowledgebase offering web hosting account management articles and website management articles, check our how–to video tutorials or have a glance at our F.A.Q. database.
