Help and Support Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Response Warranty

  • Our client help and support team is available day and night to respond to all of your current service tickets. Each ticket you send to us is going to be taken care of within less than 1 hour. If your issue calls for the aid of an administrator, we will forward the ticket to the person on shift and will let you know that the case is being taken care of.

  • Top quality support service

  • Professional Tech Assist Service

  • We give you round the clock client help through a lightning fast ticketing platform included in your Control Panel. You could write to us at any time about any of the programs that come pre–configured on the virtual server, which include the chosen Linux distribution, the server management panel and our custom produced Control Panel.

  • Intuitive help center

  • An Intuitive Help Section

  • Each section of the Control Panel that is included for free with your VPS includes an inbuilt collection of articles. You will see a selection of detailed how to articles and a group of step by step video tutorials that present all the important web site administration responsibilities. You can obtain them by hitting the Help or Video control keys in the upper right part of each Control Panel section.